Your quality Triumph Plumbing products are covered by a 5 year guarantee. This guarantee covers all manufacturing defects. Normal wear and tear is however not covered under the guarantee. Kindly note that the guarantee may be rendered null & void should the products not be installed by a registered plumber. Proof of purchase must be retained for guarantee purposes.
The warranty may be affected under the following conditions:
- Water conditions which do not meet the department of waters affairs quality conditions for potable water as defined in SANS 241: 2005
- Products which are not installed by the relevant registered/accredited installer.
Except as described above, this warranty does not cover defects or damage due to normal wear and tear at the locality of the installation, improper installation, alteration without prior written consent, accident, acts of god, misuse, abuse, commercial or industrial use of a product not approved by MacNeil, failure to follow our pre-delivery instructions or owner's manual, or repairs made or attempted by anyone other than an authorized representative of MacNeil. Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion